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A sophisticated email that mimics your bank’s notifications can compromise your entire savings with a single click.
With financial scams and cybercrime on the rise, keeping your wealth safe is more important than ever.
Many people are increasingly concerned about scammers and hackers targeting their personal and financial information.
At First Financial, we take security seriously, with advanced safeguards in place to protect our clients’ data.
Here are key practices to secure your finances and how we can help you stay one step ahead of cybercriminals.
Protecting your wealth is essential. We prioritise the safety of your financial data at every level. Our use of two-factor authentication (2FA) across all major platforms, including client logins, provides an additional layer of security. This requires both a password and a second form of verification, reducing the risk of unauthorised access.
We store and protect passwords using secure management tools such as Nordpass. Our team regularly undergoes cybersecurity training to stay updated on the latest threats, ensuring we are equipped to prevent data breaches.
Additionally, Macquarie’s Authenticator app enhances account security, offering a trusted and seamless way to safeguard your financial transactions.
Our virus and malware protection software is highly effective, actively monitoring for suspicious activity to prevent attacks. These measures ensure we are prepared to detect and respond to potential risks.
Online scams are becoming more sophisticated. They target individuals through phishing emails, fake websites and social media messages.
A popular tactic involves tricking people into disclosing personal information under the guise of legitimate requests, like pretending to be from a bank or government agency.
The Australian Government’s Scamwatch site offers up-to-date information on common scams.
Staying informed about current tactics is key to avoiding them. If something seems too good to be true or pressures you into sharing personal information, it’s likely a scam.
At First Financial, we remind clients to always exercise caution when sharing sensitive details online and to report suspicious activity immediately. Proactive action and communication help prevent losses and keep financial assets safe.
If you suspect your financial information has been compromised, take immediate action. Contact your financial institutions right away to prevent further damage, freeze your accounts and update your passwords to enhance security.
For any potential security threat, stay alert and review your recent transactions for any unauthorised transactions. Consider using fraud alerts or credit freezes with credit reporting agencies to protect your identity. Reporting the incident promptly to your financial institution and relevant authorities will help facilitate a quick resolution.
The team at First Financial is always here to assist you in the event of a security breach. If you need guidance on reporting scams and fraudulent activity, feel free to ask your financial adviser for the next steps.
Partnering with a trusted financial adviser like First Financial offers reassurance that your wealth is in safe hands.
We understand the importance of transparent communication and provide regular updates on security practices to keep you informed and confident in your financial journey.
Our strict data privacy policies ensure your personal information is only collected and used in ways necessary to manage your finances.
With ongoing staff training and premier security protocols, we are committed to providing peace of mind to our clients.
Financial security is a shared responsibility between us and our clients. By staying vigilant and using the resources available, you can feel assured that your pathway to wealth is safeguarded.
In today’s world, it’s disheartening to see so many scammers and hackers exploiting others, leading to financial losses for many. While these times can be unsettling, there are effective measures you can take to enhance your security, stay safe online and protect your wealth.
At First Financial, we aim to help you reach your financial goals and secure the retirement you envision.
This journey includes safeguarding your wealth and personal data. Our qualified and experienced advisers are ready to provide you with the knowledge and confidence needed to build the financial future you deserve.
Contact us today.
Read more articles about the financial industry, including our digital literacy and security guide for seniors.
Every client journey begins with a conversation. We look closely at where you are now, what matters to you, and what’s possible. Then we structure our advice to match.
A clear, personalised path to your financial goals.
Proactive strategies to maximise your tax savings.
Tailored plans aligned with your goals and risk profile.
Regular guidance to keep your plan on track.
Retired and semi-retired
Referred by friends helped through aged care, Craig sought secure financial guidance after inheriting funds.
“We feel very secure with First Financial, the income just comes in, and we know everything is being looked after. It’s not just safe, it’s smart. We’ve recommended them to others because we genuinely believe in the team.”
Retired widow
Lyn stepped into financial management for the first time after her husband's passing. With patience and care, First Financial supported her through grief, learning, and empowerment.
“After my husband passed, I was completely unsure where to start. First Financial gave me the space to learn, to ask questions, to grow confident. They drew a diagram that I still have. And now, I sleep well at night knowing I’ve got someone in my corner.”
Newly retired
As retirement neared, Larry and Virginia were ready to enjoy travel, family, and freedom, without uncertainty. A friend recommended First Financial, and from the first meeting, they had a clear plan, a safety net, and people they trusted.
“We’ve travelled the world, Europe, Sri Lanka, Vietnam, without once stressing about the money. They made everything feel simple and gave us the confidence to live well. We feel secure because we know exactly where we stand, and that peace of mind means everything.”
Retired business owner
After decades of running a successful pharmacy, John sought financial guidance to simplify decision-making and support long-term planning.
“I feel genuinely supported by First Financial. I can ask anything, and there’s no pressure, just clear advice and real care. The money’s growing, I’m not stressed about it, and I feel completely at ease for the first time. I don’t miss work, but I’d miss the support I get from First Financial.”
Early retirement and working professional
When Tim received an overseas medical settlement, he and Adam had just 14 days left in a 90-day window. They needed clear guidance, fast. A referral led them to First Financial.
“We’re in totally different life stages, but First Financial built a strategy that supports us both. From urgent legal steps to ethical investing, they handled every detail with calm, care, and real expertise. It’s financial freedom without compromise, and we couldn’t have done it without them.”
Retired
Jan's husband managed the finances until entering aged care. Jan gradually stepped into the financial picture with First Financial’s support.
“The money just comes in. I don’t have to think about it. And I know they’re always there. They’ve always been there in the background, just quietly making things work.”
You can use the form below to make a general or initial enquiry.
You can also book a 15 minute call with an adviser by clicking the blue button below.
You can use the form on the right to make a general or initial enquiry.
You can also book a 15 minute call with an adviser by clicking the blue button below.
Fill in your details and briefly let us know how we can help.
We’ll reach out to schedule a time that suits you.
Enjoy an obligation-free initial meeting to discuss your goals and explore how we can guide you toward financial confidence.
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Level 9, 90 Collins Street,
Melbourne, VIC, 3000
Office Hours
Mon – Fri | 9:00 am – 5:00 pm